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Privacy & Terms

Factory Finder

These terms & conditions apply to any visit and use of the website, as well as the services provided by Factory Finder to you on or through this website. Factory Finder is established in Dayton, Ohio having its registered office at 243 Green St Dayton OH United States.


Factory Finder is an online platform solely facilitating brands to get in contact with clothing manufacturers and vice versa (and thus operates as an online middleman). Against that background, Factory Finder shall not be held liable by brands, manufacturers or other users of the website regarding the purchase, shipping, quality, legality and accuracy of the offered fashion products, services and content. At no point in the transaction regarding the purchase of offered fashion products, Factory Finder shall be the owner of such fashion products. Factory Finder shall also not be held liable by brands, manufacturers or other users of the website regarding the information, content, accessibility, functionality and accuracy of the website. Factory Finder’s liability shall be limited to the yearly paid consideration (if any) by an user. The user may only use the network-based online portal Factory Finder if they accept these terms and conditions of use.

About these terms & conditions

These terms & conditions govern the relationship between brands and manufacturers, and between brands or manufacturers and Factory Finder. Access to and use of the website and the services available through the website are subject to these terms & conditions. These terms & conditions apply to the brands, manufacturers and other users of the website.

Intellectual property

Factory Finder, brands, manufacturers and other users of the website hereby acknowledge for the avoidance of doubt that any and all intellectual property rights regarding or in connection with the website, shall at all times be solely held by Factory Finder.


Factory Finder’s services and use of the website are provided to brands, manufacturers and other users of the website free of charge. Paid subscriptions that provide additional services are available for manufacturers and brands via a membership fee or custom consultancy based fee. All services of Factory Finder shall be paid in advance, annually beginning a year long membership subscription.


Subject to compliance with these terms & conditions, Factory Finder or its content providers grant to its brands, manufacturers and other users of the website a limited, non-exclusive, non-transferable, non-sublicensable license to access the website or make use of the Factory Finder services.


To access certain password-protected areas of the website and to use certain Factory Finder services, brands, manufacturers or other users of the website have to register for an account. All registration information and any other (personal) information that is provided to Factory Finder will be covered under Factory Finder’s privacy, cookie and email policy.

Factory Finder Manufacturers & other users


Manufacturers and other users guarantee to Factory Finder to (a) have been duly registered with the tax authorities and (b) comply with all relevant legislation.

Setting up an account

Before being able to use Factory Finder, the user must register using a valid email and a password they create. Their details must be checked by Factory Finder. After successful registration, the user becomes a member of the community either listed as a brand or manufacturer.

Factory Finder will use the information the user provides to be in touch and to provide updates on our activities. The email provided will be linked to the account and any activity on the account such as requests, messages, etc. will be sent to the email of the user.

Factory Finder uses Mailchimp and Intercom as marketing automation platforms. By using the Factory Finder website, the user acknowledges that their e-mail address and full name will be transferred to Factory Finder’s secure Mailchimp and Intercom accounts for processing in accordance with their Privacy Policy.

There is no automatic right to membership. The user may not allow third parties to access or use their account. The user is obliged to keep their login details confidential and to protect them against access by third parties.

Throughout the usage period, the user must provide all personal details required by Factory Finder truthfully and in full and keep them up to date.

After access has been activated, the user is entitled to use the platform, subject to availability, membership level, and what is technically possible. The user has no automatic right to unrestricted use of the application.

Upon activation of access the user agrees to being automatically signed up to receive e-mail notifications about inquiries on the website and subscribed to the Factory Finder Mailinglist – both of which can be unsubscribed at any time.

The user must inform Factory Finder immediately if they have reason to believe that a third party is using their account. In such a case, the user must request a new password immediately.


Upon approval, the manufacturer or other users of the Factory Finder website may enter its dashboard, edit its profile and start offering its services.


Factory Finder may use any images or text related to the manufacturer in promotions or media related to Factory Finder.


Factory Finder B.V. enables clothing brands and designers to create an account, set up a profile, start projects and search on the website https://www.Factory to find a suitable manufacturer of any fashion related products.

Apparel manufacturers can sign up and create an online profile on the website https://www.Factory The manufacturer is given the opportunity to create their own profile and to upload pictures, certifications, and information about their company, services, or products. The decision to accept or reject a project request lies solely with the clothing manufacturer and any services, prices, lead times, etc are negotiated only between the brand and the manufacturer. Factory Finder has no influence over the conclusion of the contract.

Factory Finder offers the provider no guarantees regarding the frequency or number of enquiries.

Factory Finder does not guarantee that the provided content will be correct, complete, reliable, up-to-date or usable.

Access & Features

Unlimited messaging is available to manufacturers signed up for paid membership on Factory Finder. Free accounts are not entitled to unlimited access to Factory Finder’s messaging tool. Manufacturers can sign up for a Free 30-Day trial of Factory Finder membership upon which the manufacturer will be granted access to the messaging tool within that 30-Day trial period.

Trial Membership

Access to full features and perks during the trial period remains at the discretion of Factory Finder. Other membership level free-trials or a trial extension may be handed out at the discretion of the Factory Finder team members.

Upon the completion of the trial period, an invoice will be sent via Stripe to the manufacturer for the payment of the yearly membership subscription. The payment must be completed to ensure access to the features and perks of the selected membership tier. If a manufacturer wishes to change a membership level or cancel the trial to avoid being charged, it must notify Factory Finder prior to the end date of the trial period. Any exceptions to this are at the discretion of Factory Finder.

Factory Finder endeavours to avoid interruptions to its service but assumes no service obligations beyond that. The user has no right to constant availability. Availability may be temporarily interrupted due to maintenance work, technical difficulties or unusually high demand for individual applications.


Factory Finder offers users three membership tiers, in addition to having a free profile on the platform. Each membership tier gives the user access to certain features and perks described on the membership page. Payments for a membership are collected automatically once a year via Stripe and for questions regarding any changes to the membership tier Factory Finder can be contacted before the automatic renewal of the subscription. The manufacturer has the right to cancel the membership plan by issuing a corresponding statement to the provider before the subscription renewal date or cancel their subscription via their dashboard. Factory Finder has the right to withdraw the user's access rights after the membership has been terminated. If a membership is cancelled, Factory Finder is entitled, but not obliged to delete the content or profile created by the user.



The failure of Factory Finder to enforce any right or provision of these terms & conditions shall not be deemed a waiver of such right or provision. In the event that any provision of these terms & conditions is held to be invalid or unenforceable, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these terms & conditions shall remain in full force and effect.


You can contact Factory Finder by sending an email to source@Factory


The user agrees not to publish any posts, pictures or other content that contravenes public morality or the applicable law. The user agrees in particular not to publish any posts that: would constitute a crime or offence if published, violate copyright, trademark or competition law, contain insulting, racist, discriminatory or pornographic content, contain advertising.

If the obligation under paragraph 1 is breached, Factory Finder is entitled to change or delete the corresponding post or profile and to withdraw the user's access rights. The user is obliged to compensate Factory Finder for loss or damage resulting from any such breach.

Factory Finder has the right to delete posts, profiles and content that could constitute an infringement.


The website may contain links to other websites which are not operated by Factory Finder. Factory Finder has no control over these websites and accepts no responsibility for them or for any loss or damage that may arise from the usage of them. The usage of such websites shall be subjected to the terms of use and service contained within each such site.


Any complaints or disputes with Factory Finder shall be directed to source@Factory for resolution. All complaints shall be replied by Factory Finder within 5 working days.

Governing law

These terms & conditions and Factory Finder’s services shall be governed by and construed in accordance with the laws of the State of Ohio, United States. The contractual relationships between Factory Finder and the user are subject to the laws of The State of Ohio, United States with the exception of the mandatory consumer protection legislation in the user's normal country of residence.

Final provisions

Factory Finder reserves the right to change these terms and conditions of use within the bounds of what is reasonable for the user. Changes may become necessary as a result of technical advancements in particular. Factory Finder will inform the user before the changes to the terms and conditions of use come into effect and the user, within two weeks of being notified of the changes, has the right to object to the new terms and conditions of use being applied to their user contract. If the user does not exercise this right, the changed terms and conditions of use will be deemed to have been accepted by the user, provided that Factory Finder's announcement also makes the user aware of their right to object and the importance of doing so within the objection period.

Factory Finder and the user are obliged to replace any invalid or unenforceable provisions with new and legally valid ones that most closely corresponds to the intended meaning and purpose of these terms and conditions of use. The same applies to any gaps or loopholes in these terms and conditions of use.


Use of this website is subject to the following terms and conditions and all applicable laws. By accessing this website, you acknowledge the following terms and conditions without reservation. If the website has been designed by Factory Finder, then Factory Finder holds all rights to their content, including but not limited to the published texts and pictures and their layout. The rights to all registered brands or logos that are used on this website are held by the respective owners.

This website and the content that is made available, including but not limited to graphical elements, sound, images, HTML source code, interfaces and text, may not be copied, reproduced, reissued, published online, disclosed, transmitted or shared without prior written permission.

Hyperlinks on this website may lead to other websites that are not operated by Factory Finder. Factory Finder expressly declares that the corresponding pages did not contain any illegal or illicit content or offers at the time of publishing the link. Likewise, the operator has no influence over the current or future design or over the layout of the content on the linked pages. Factory Finder therefore expressly distances itself from all content on the linked websites that has been changed since publishing the link.