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FAQs

What is Factory Finder?

Factory Finder is the first and only online platform for  professionals. We help brands connect to OEM manufacturers.

Why should I use Factory Finder?

Finding and working with OEM manufacturers is complicated. Factory Finder makes it easy. We fill in the missing link to easily connect with verified manufacturers from all over Asia and beyond. We give brands the tools necessary to help them find the perfect match much faster than before. Hereby we lower the barriers of entry for manufacturing and make producing accessible for everyone.

What is a brand?

A brand is any  company that sells  products under their own name whether or not they designed or manufactured the products themselves.

What is an OEM manufacturer?

An OEM manufacturer is the actual factory that is making the  products. Once vetted by the Factory Finder team, OEM manufacturers can be listed on our marketplace to get access to brands in the N. American marketplace.

Getting Started

How do I create an account?

Just visit our homepage or click here.

What is a project?

This is the process from idea to production. We have divided this process into five easy to understand steps to make manufacturing as accessible as possible. After you created a project, just click on the steps you need help with and we connect you to a suitable manufacturer.

What is the making process?

A project the first step in connecting with a suitable manufacturer. It helps you to organize all necessary information to find the best manufacturer.

Can I share a project on Factory Finder?

High security standards protect all your intellectual property. In case you upload a project it will remain completely private unless you decide otherwise. You can easily manage your project by deciding who has access to it.

Where can I go to learn more about clothing production?

Click here to visit our blog and learn all there is about clothing production.

Pricing and Billing

What is a subscription?

A subscription is a great way to get all the features you need when looking for the right supplier. It gives you unlimited access search access, project management, in-depth manufacturer profiles and much more to help you on your sourcing journey.

Can I cancel my subscription?

Yes you can. When you cancel your subscription, it will continue to run until it expires, however it will not be renewed when your subscription ends. Simply go to the billing page when you are logged in to cancel your subscription. Just make sure that you cancel your payments at least 2 weeks before your renewal date to avoid being charged for the next billing cycle.